What's next for Fazua: New details on service, spare parts and updates

The end of Porsche eBike Performance is not just a shock for the company and its employees. Many other bike companies are also affected - not least riders who are travelling with Fazua bikes or were about to buy one. The specialist for light drives is trying to ease its customers' concerns and answers open questions in a post on Instagram. Specific timelines for future plans have not yet been mentioned.

"One thing is certain: we won't let you down. The Fazua service will continue. That means you might not even realise we've gone." With these words, Fazua tries to smooth things over. But it also says: "Please understand that there are some things we can't comment on."

The most important questions and answers that Fazua provides in the Instagram post are reproduced here:

Will Fazua continue to provide service and support?

Yes, we will continue to provide support even if operations at the headquarters in Ottobrunn are no longer running. We will ensure that dealers and drivers can rely on good service. We are currently working on the details and will share more information soon.

Will spare parts still be available?

Absolutely. We are committed to making spare parts available in the long term. This support will continue for the foreseeable future.

Will there still be product updates or improvements?

Yes, there will be some updates that were already planned to further enhance the Fazua experience.

Who can I contact for further information?

As a biker, you can contact your local Fazua dealer. You can find a list of all dealers in the support section of our website.