MTB configuratorSuper service or spoilt for choice?

Sebastian Brust

 · 17.11.2020

MTB configurator: Super service or spoilt for choice?Photo: Propain
MTB configurator: Super service or spoilt for choice?
Colour, suspension or seat post: the MTB configurator allows you to customise your new bike before you buy it. Does this make sense or does it just overwhelm the customer?

For many, it's a dream come true. Manufacturers with direct sales such as Propain, Last, Transalp or Rose offer it, but specialist retail brands such as Trek, Scott, Orbea, Simplon or Müsing also have a so-called bike configurator: here, the customer can help determine the equipment before the purchase. From the decal colour to the gears or the shock to the model of the dropper post - everything is more or less freely selectable.

  Orbea's MyO configurator, for example, offers plenty of scope for customised paint finishes.Photo: Orbea Orbea's MyO configurator, for example, offers plenty of scope for customised paint finishes.

Configuring your dream bike yourself - sense or nonsense?

Does the free choice of components have a deeper meaning and does the custom bike have an advantage over the standard model specified by the product manager? Or do the sometimes very numerous options simply overwhelm the customer?

We want to know what you think. Take part and cast your vote in our online voting. You can also send us a message. Comment on our posts on Facebook and Instagram or send us an email with the keyword "Configure MTB survey" to bikeMag@bike-magazin.de. Thanks for taking part!


Take part and answer our short online survey on the need for bike configurators.

Sebastian Brust was born in 1979 and was originally socialised on his grandmother's folding bike, but has mainly been riding studded tyres since his fifth birthday. Loves all kinds of bikes - and merging with nature. Believes that disc brakes are much safer today than they were 15 years ago and thinks he has helped with his brake and pad tests. However, the trained vehicle technology engineer very much regrets that the bicycle industry is orientating itself on what he considers to be the wrong ideals of the car industry. At BIKE, he corrects, produces and organises digital content on the website.

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