Bag care
Tips for touring cyclists and gravel bikers who are travelling with luggage from time to time: Panniers also need care and should at least be cleaned of dirt from time to time. But bags - whether large or small - and rucksacks do not belong in the washing machine or tumble dryer! This could damage them. Hand washing is the order of the day: warm water, a sponge, mild soap and an old toothbrush are the tools of the trade. Then hang the bag upside down outside to dry if possible.
Waterproof bags do not usually need to be waterproofed, others can be treated with a spray. If something breaks, most manufacturers have spare parts such as fasteners, straps and shoulder straps in stock. Self-adhesive patches (repair patches) are available for small holes and tears in the bags. However, very few users can carry out professional repairs themselves; defective bags must be sent to a repair service.
Service for bikepacking bags
Apidura
The British bikepacking experts co-operate with shop partners in Germany who handle repair orders.
Deuter
For repairs, you should contact Deuter via the website or via specialised dealers.
Globetrotter
The outdoor retailer offers a repair service in its 20 or so specialist shops.
Ortlieb
The pannier specialist has a repair workshop in Heilsbronn. After inspecting the product, the sender receives an offer for the costs incurred if these exceed 20 euros. A shipping fee will be added. All information can be found directly at Ortlieb.
Osprey
The backpack specialist maintains a repair centre in Great Britain. For enquiries, it is best to contact your specialist retailer or Osprey directly.
Vaude
Panniers and rucksacks can also be repaired by Vaude. Damaged parts should be sent in via the specialist dealer.
