Mountain biking is a sport where things can break. Some components cannot withstand stress, manufacturing errors can lead to damage and a fall can often leave you with a pile of broken glass.
The law stipulates a two-year warranty, the so-called liability for material defects. Once this has expired, you can rely on the manufacturer's guarantee. But beware: the guarantee is a voluntary promise of quality and has nothing to do with the statutory warranty. The latter regulates the handling of defects, while the guarantee can go beyond this or work with other conditions.
After the warranty comes the guarantee
Warranty promises, especially very long ones, are often linked to certain conditions. These may exclude wear and tear (e.g. fatigue breakage), racing use or a second owner. With some companies, you also have to register first in order to receive the warranty. Defects due to wear and tear, accidents or similar have nothing to do with the warranty. You must therefore read the manufacturer's terms and conditions carefully. If the worst comes to the worst, an accommodating crash replacement scheme is valuable. For example, the manufacturer offers a new frame at half price if your own has been destroyed in a crash.
Anyone having an older frame replaced should be aware of this: The manufacturer will not cover any follow-up costs incurred when converting to a new frame (if new components are required). Ultimately, any damage is annoying, costs time, nerves and usually also money - both for the customer and the dealer.
Big difference with voluntary manufacturer warranty
Here we have collected the services of the bike manufacturers for you. Please note: We accept no liability for the information provided by the manufacturers. You should also note that we have asked about the manufacturer's voluntary warranty, which is promised IN ADDITION to the statutory two-year warranty for material defects.
You can find the complete overview of the manufacturer warranties of the most important MTB companies in the PDF download below.
