Last autumn, we had the indoor trainer, the Truebike from Truekinetixtested. In the previous year, the smaller Smarttrainer, the Truetrainer. It was clear that the Dutch company was launching both devices onto the market. The indoor devices, especially the large and heavy Truebike, still had their teething problems. In principle, however, they seemed to be a real alternative to Tacx and Wahoo.
At the beginning of this year, we noticed that many of Truekinetix's devices were out of stock. We thought it was a good thing when a small company couldn't keep up with building the products that were in demand. Now we received a message via social media that Truekinetix was insolvent and therefore the trainer was no longer working.
Truekinetix statement on the insolvency
When we enquired with Truekinetix, we received the following response from the CEO, Bas van Rens.
TrueKinetix has entered insolvency in April. No announcements have been made, except for the legally required ones. A company has acquired the ip and they are keeping the servers alive, at their cost for the moment. There is no more support available unfortunately. - Bas van Rens, CEO Truekinetx
(Translated: TrueKinetix went into insolvency in April. No announcements were made other than those required by law. A company has taken over the IP and is currently keeping the servers running at its own expense. Unfortunately, support is no longer available).
Unfortunately, it remains to be seen what will happen next and what customers can do, as in the case of our reader. The Truekinetix company website makes no mention of the company's financial situation or support options.
We are trying to get more information and will keep you up to date.
Marc Strucken
Editor
